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SUPPORT · 11 GUIDES
Zen Passwords help
Start with the setup guide if the app is new to you. Everything else is grouped by the job you are trying to do.
Get started
Set it up and put your first things in it.
- Get started with Zen PasswordsCreate your vault, save your first login, and turn on the two things worth turning on.
Everyday use
The things you will do most weeks.
- Set up AutoFill on iPhone, iPad and MacTurn Zen Passwords on as an AutoFill provider so your logins are offered where you sign in.
- Use one-time codesKeep the six digit code on the same entry as the login, and fill both together.
- What you can keep in the vaultSeven kinds of item, each with its own fields, plus photos attached to any of them.
- Unlock, auto-lock and clipboard settingsFace ID, how quickly the vault locks itself, and the clipboard timer.
Sync and backup
Getting your vault onto your other devices, and out of the app.
- Turn on iCloud syncCarry the vault to your other Apple devices through your own Apple ID.
- Make an encrypted backupExport a backup on demand or on a schedule, and know how to read it back.
Privacy and recovery
Where your vault lives, and how to get back in.
- Set up a recovery key before you need itThe one step that turns a forgotten master password from final into recoverable.
Troubleshooting
When something is not behaving.
- AutoFill is not offering my loginFour checks, in the order that finds it fastest.
- One device is behind the otherWhat to check when a change on one device has not reached the other.
Billing
The free tier, and what Apple handles.
- The free tier, and what Premium addsFive active items free, and what counts as one.