Privacy Policy
1. Information We Collect
Zen Horology lets you record watches, photos, documents, wear history, service records and measurements. The collection database is stored on your device. Collection files and backups can also use your personal cloud storage, as described below. Usage analytics and technical diagnostics are collected separately to help us understand and maintain the app.
2. How We Use Your Information
Your collection records support the features you use, including displaying watches, reviewing measurements and keeping ownership history. Analytics help us understand feature use, purchase flows and technical problems. No Zen Horology account is required, and the app does not display advertising.
3. Data Storage
The app keeps its collection database locally. When your device makes personal cloud storage available to Zen Horology, the app uses it automatically for collection files such as photos and documents. If that storage is unavailable, files remain in the local app storage and cloud backup and restore are unavailable.
3.1. Collection Files and Backups
Creating and restoring backups requires personal cloud storage to be available. Automatic backup has a separate setting in the app. Turning that setting off does not stop collection files from using cloud storage. Manage the app's cloud access in your device settings. Restoring a backup replaces the current collection. Cloud protection and availability depend on your account, device settings and the storage service; we do not promise that every configuration provides end-to-end encryption.
4. Data Security
We implement appropriate technical measures to protect your data stored locally on your device. However, no method of storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to access, modify, or delete any information stored in the app at any time. You can delete watch entries through the app. Removing the app does not necessarily remove previously created cloud files or backups. Manage those files in your personal cloud storage. For questions about collected analytics or an applicable access or deletion request, contact hello@zenproducts.ai. Because no account is required, we may need additional information to locate the relevant records.
6. Third-Party Services
We use an analytics processor for app events and technical diagnostics. Collected information includes an installation identifier, device and app details, screens and actions used, purchase and restore events, and approximate location derived from network information. Events may also include collection-item identifiers, selected or entered watch brands, models and references, measurement settings and summaries, counts, error messages and performance timings. These events can be associated with the same installation over time. Analytics run automatically in the current app; there is no in-app analytics switch. The app does not use these events for advertising or cross-company advertising tracking.
7. Subscriptions and In-App Purchases
Zen Horology offers an optional premium subscription service ("Zen Horology Premium") that provides access to unlimited watches in your collection and all premium features. Subscription information, including pricing, duration, and features, is displayed within the app before purchase.
Subscription payments are processed through Apple's App Store and are subject to Apple's terms and conditions. We do not collect or store your payment information. The app checks subscription status to unlock paid features and records purchase-flow events for analytics. Apple manages the payment transaction under its own privacy practices.
Subscriptions automatically renew unless auto-renew is turned off at least 24 hours before the end of the current period. You can manage your subscription and turn off auto-renewal in your Apple ID account settings. We do not have access to your subscription management settings or the ability to cancel subscriptions on your behalf.
8. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy in the app.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at hello@zenproducts.ai or visit our website.